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Privacy Policy

Effective date: 1st November 2025

 

Wasteva Limited (“we”, “us”, or “our”) provides licensed waste removal and clearance services across Greater Manchester.

We take your privacy seriously and handle all personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Wasteva Limited

Registered Address: Piccadilly Business Centre, Unit C Aldow Enterprise Park, Blackett Street, Manchester, M12 6AE

Company Number: 16813484

 

Contact details:

📞 Telephone: 0161 399 5706

📧 Email: info@wasteva.co.uk

💬 WhatsApp: +44 161 399 5706

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2. What Information We Collect

We collect the following information when you contact us or make a booking:

  • Name

  • Address

  • Email address

  • Phone number

  • Details of the items or waste you want collected (including photos or videos you upload)

We do not have access to your payment details. All payments are processed securely through Stripe.

 

We do not knowingly collect or store personal information from anyone under the age of 18. Our services are intended for adults only.

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3. How We Collect Information

We collect your information through:

  • Our website (powered by Wix)

  • Our online booking form (Fillout.com)

  • WhatsApp messages

  • Email and phone enquiries

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4. How We Use Your Information

We use your personal data to:

  • Provide waste removal, clearance and collection services

  • Arrange your booking and send updates

  • Issue invoices or legal disposal proof (Waste Transfer Notes)

  • Comply with waste regulations and legal requirements

  • Send service updates or marketing messages if you’ve given consent

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5. Who We Share Information With

We only share your personal data with:

  • Our licensed waste carrier partners, who need your contact and address details to carry out the booking

  • Our trusted third-party service providers:

    • Wix - website hosting and contact form

    • Wix - booking form

    • Stripe - secure payment processing

    • WhatsApp Business - communication platform

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All partners and providers comply with UK GDPR.

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6. Marketing

If you agree, we may send you updates, offers or follow-up messages by email, text or WhatsApp.

You can opt out at any time by replying STOP or emailing us at [insert business email].

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7. How Long We Keep Your Data

We only keep your data for as long as necessary:

  • Booking details - up to 12 months after completion

  • Waste Transfer Notes - minimum 2 years (as required by law)

 

After this period, your data is securely deleted or anonymised.

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8. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask us to correct or delete your information

  • Withdraw marketing consent at any time

  • Complain to the Information Commissioner’s Office (ICO) if you believe we’ve mishandled your data

 

You can contact the ICO at www.ico.org.uk.

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9. Changes to This Policy

We may update this policy from time to time. Any updates will appear on this page with a new effective date.

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