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Frequently
asked questions
Got a question about your business waste?
You'll find answers to common questions about bins, collections and your service below. If you can't find what you're looking for, just get in touch and we'll be happy to help.

Daily, weekly and fortnightly collections are available in many areas. We can also look at other options if needed.
Yes. We can arrange the bins or sacks you need as part of your service.
We arrange collections across the UK. Send us your postcode and we’ll check what’s available.
Contact us and we’ll look into it with the collection provider and let you know what happens next.
Yes. We’ll provide the correct Duty of Care paperwork for your service.
We can arrange collections for general waste, mixed recycling, food waste, glass, cardboard, sanitary waste, cooking oil and more. If you’re not sure what you need, just ask us.
Yes. We can arrange the bins or sacks you need as part of your service.
We can provide waste sacks and wheelie bins in 240L, 360L, 660L and 1100L sizes. We’ll help you choose the right one.
Tell us roughly how much waste you produce and how often you want it collected. We’ll recommend a suitable setup.
Daily, weekly and fortnightly collections are available in many areas. We can also look at other options if needed.
Collection times can vary, so we can’t always guarantee an exact time. Your bins just need to be ready at the agreed collection point on collection day.
Yes. If your needs change, contact us and we’ll review your service.
Yes. If your business grows or your waste levels change, we can look at adjusting the number of bins.
We arrange collections across the UK. Send us your postcode and we’ll check what’s available.
It depends on your waste type, bin size, collection frequency and location. Send us a few details and we’ll give you a quote.
If the wrong waste is put in a bin, the collection may be refused or extra charges may apply. If you’re unsure what goes where, please ask us first.
If a bin is too heavy to collect safely, it may be refused or extra charges may apply.
Yes. Weight limits can vary depending on the bin, waste type and collection provider. We’ll let you know any limits that apply to your service.
Contact us and we’ll look into it with the collection provider and let you know what happens next.
Yes. We’ll provide the correct Duty of Care paperwork for your service.
Keep your waste transfer records for at least 2 years. We’d recommend keeping them somewhere easy to access.
Simpler Recycling is the new workplace recycling system in England. It means businesses need to separate certain waste streams such as recycling, food waste and general waste.
Contact Wasteva directly and we’ll help. Call 0333 050 2227, Monday to Friday, 9am-5:30pm.
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